Protection Of Personal Information Act
CreativeSide Digital Solutions (‘we’, ‘us’ and ‘our’) cares about the privacy, security and online safety of our customers (‘you’ and ‘your’) personal information. We take our responsibility to protect your personal information very seriously. This notice explains how we collect, use, share and protect your personal information, as required by the Protection of Personal Information Act (POPIA). Using our services and any disagreements about your privacy are subject to this notice.
As our business grows and changes, we may need to update this notice to reflect those changes.
The meaning of processing your personal information
To help you understand this notice, we include the explanations of the terms ‘personal information’ and ‘processing’ as
used in POPIA:
- Personal information means information relating to an identifiable living natural person or existing juristic person.
Some examples are: race, gender, marital status, nationality, age, physical or mental health, disability, language, education, identity number, telephone number, email, postal or street address, biometric information and financial, criminal or employment history.
- Processing means any operation or activity, whether automated or not, concerning personal information, including:
collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation, use, dissemination by means of transmission, distribution or making available in any other form, merging, linking, as well as blocking, degradation, erasure or destruction of information.
Some information is automatically collected
When you use our digital channel like our website, we receive and store information generated by your activities (usage data gathered by cookies) and other information that are automatically collected from your browser or mobile device. Most of this data is generally not personally identifiable. However, some of this data, either alone or when linked with other information, may allow your identity to be discovered. We treat this combined data as personal information and we protect it accordingly.
- Other information automatically collected may include your IP address, browser type and version, preferred language, geographic location, wireless or Bluetooth technology on your device, operating system and computer platform.
How we protect your data
We take every reasonable precaution to protect your personal information (including information about your activities) from theft, unauthorised access and disruption of services. Our website security controls are designed to maintain an appropriate level of data confidentiality, integrity, and availability.
We cannot guarantee the security of any personal information that you willingly disclose online. Please note that we process and collect your personal information when you use our website, contact us electronically or complete the enquiry form on the contact us page on the website.
Receiving marketing from us
We like to keep our customers informed of the latest products and services offered by us. Note that even if you choose not to receive marketing from us, we may still communicate with you regarding things like security updates, product functionality, responses to service requests and for other transactional or administrative
Accessing, changing or removing your personal information
You may ask us to access, change or remove your personal information from our records.
If you have any questions, or you want to update your personal information, please contact us on the details below:
Tel: +27 83 288 9752